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My Favorite Blogs & Websites of 2008


Following are the top 20 websites / blogs that I pay most attention to as per FeedDemon. The snapshot on the left was captured in June (for comparison) while the one on right reflects my current reading...
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Adobe users get help with Google Search


"No man is an island," the old saying goes. The same could be said of software: in an always-online world, even traditional desktop applications can become richer, faster, and easier to use by connecting people to information and to each other,...
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For Technology Decision-Making, Who's in Charge?


It used to be that the people who bought technology and equipment for contact centers were professionals in the art of running those centers -- they were people with some kind of direct telecom or operations experience. Those days are long gone....
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Linking Performance Appraisals to Business Plans


Performance appraisals should never be conducted in isolation of the overall business direction. It is important to link each person's goals and objectives back to the business overall goals and...
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The Best Mobile Plug-in for your WordPress Blog


If you looking to make your WordPress blog / site more mobile friendly, look no further than MobilePress – it's a free WordPress plugin that instantly provides a great looking mobile version of your...
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Is the Gmail Website Twice as Fast in Google Chrom


Google suggests using Google Chrome or Firefox Browser to experience Gmail twice as fast. If you open the Gmail website in Internet Explorer, you’ll see a link at the top that says "Get Faster Gmail" - it’s placed next to your Gmail user name and...
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